Help and support

Find the answer. Keep the work moving.

Start with the common routes below. If the issue involves an account, provider or privacy request, contact us with enough context to route it safely.

Choose the right route

Product

Learn the Attention365 workflow.

See how ideas, approvals, the line-up and performance connect.

Open getting started
Connections

Understand platform access.

Check what is controlled, in review or still coming soon before reconnecting an account.

View integrations
Human support

Tell us what needs attention.

Use the contact route for product, account, partnership or privacy support.

Contact support

Common questions

Help without the run-around.

Why is a platform marked in review?+

Public provider access can require an external application review. Attention365 labels this state rather than presenting unavailable access as live.

What should I include in a support request?+

Include your account email, workspace, brand, affected platform and what you expected to happen. Never send passwords, tokens or recovery codes.

How do I remove a connected account?+

Use the channel disconnect control, revoke access with the provider where appropriate, or follow the published data-deletion process.

Where can I check service status?+

The public status page explains current service and provider state without requiring a login.

Make it matter

Give your social media work one clear place to move.

Create, approve, publish and improve from one connected workspace.

Request early access